About WPP Production
We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world‑class human craft with next generation technology to originate, design, and deliver multi‑channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
Role description
WPP Production requires an Ops Lead to streamline collaboration between production, creative, and media teams to deliver innovative, nimble, efficient, and appropriate solutions for a global tech client. The role will be responsible for:
* identifying suitable, seamless technology and workflow solutions to deliver against client and agency objectives
* setting up and optimising multi‑market and multi‑stakeholder workstreams
* building effective, trusted relationships with senior client stakeholders
* ensuring clarity, simplicity, and mutual benefit are unlocked across each touchpoint and interaction
Tasks required
* Collaborate with stakeholders from WPP Production, WPP Media, WPP Creative, and multiple client teams
* Define flexible, efficient, and scalable processes and workflows. Specifically, outline and implement a new operational model that allows WPP Production to augment the client’s in‑house creative origination team and deliver efficient, global, technology‑powered production solutions
* Identify appropriate tools and tech that allow WPP to deliver against client requirements (integrating directly with client‑selected and client‑owned technology, platforms, and teams where appropriate)
* Redefine and optimise existing operational, commercial, and resourcing models to streamline ways of working, reduce complexity, and improve efficiency
* Define and future‑proof operational models for new / potential lines of business and RFIs.
Experience and persona profile
* Proven track record of effective collaboration with creative and media agencies to deliver an integrated, seamless global client solution.
* Experience setting up complex, multistakeholder, global operational models that support effective delivery at scale and drive commercial efficiency through radical simplicity. Strong knowledge of end‑to‑end production process, tech and staffing considerations. Able to balance the need for standardized frameworks and guardrails against requirements for adaptability and customization to ensure suitable and successful outcomes that translate across a wide variety of engagements and territories.
* Experience setting up embedded teams / in‑house agencies.
* Empathetic and measured – able to listen to various stakeholders, understand diverse wants / needs and deliver palatable, clear, specific, and measurable outcomes accordingly.
* Confident and comfortable dealing with complex client requirements and stakeholder maps. Experience dealing with client and agency stakeholders at multiple levels of seniority. Able to establish authority and ownership through relationship‑building, gravitas, and competency.
* Solution‑oriented and tenacious problem‑solver. Removes barriers and complexity from situations.
* Able to navigate ambiguity and conflicting stakeholder priorities with creativity and tact.
* Thorough understanding of the marketing production lifecycle and integrations / synergies with creative and media: primary and virtual production, post‑production, localization, versioning (moving image, social, digital, and print), and multichannel delivery requirements
* Technically savvy – deep knowledge of martech solutions, architecture, and associated AI applications, integrations, and implementations. Able to push boundaries, uncover workarounds, and pivot rapidly when faced with blockers.
* Commercially astute – able to partner closely with the commercial team to build out viable models that deliver sustainable and mutually beneficial growth.
KPIs
* Successful application of deep production, technical, and workflow knowledge
* Robust understanding of client and WPP needs, objectives, and technology landscape. Recommendation and implementation of tech stack improvements, optimisations, and integrations.
* Successful development and implementation of flexible, efficient, future‑proof, and technology‑powered operational models that drive inter‑agency and client collaboration, delivery efficiency and scalability, commercial growth, and client satisfaction / retention / stickiness
* Operational leadership across both client and inter‑WPP relationships
* Own development of operational models and proposals in response to RFIs / RFPs, with production as a core component of an integrated delivery solution
Why work here
At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world‑class talent, cutting‑edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next‑generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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