Overview
Join to apply for the Sales Assistant role at Mulberry Group Ltd. Mulberry is a British lifestyle brand with a sustainability-focused ethos and a B Corp Certification achieved in 2024. We are a global brand with values rooted in people and planet, and we invite you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it is to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to tailor each experience, and to nurture long-lasting relationships with customers. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry.
What We Need From You
* You will always be customer focused: you will create a welcoming and fun environment for customers and the team.
* You will be committed to delivering an engaging and memorable customer experience in your store.
* You will develop and maintain key customer relationships using instore CRM tools to support you.
* You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customer experience.
Responsibilities
* You will be curious about the business and willing to share your ideas.
* You will enjoy working as part of a team and nurture relationships with your colleagues.
* You will deliver operational excellence showing respect and consideration for people, product and your environment.
Environmentally Conscious
* As a certified B Corp business, incorporate environmentally responsible practices into your work wherever possible, supporting the Five Cs strategy: Climate, Cultivation, Craft, Culture and Circularity.
* Promote equity, empathy and understanding and demonstrate this commitment within internal and external communities.
What You Are
* Engaging
* Agile
* Curious
* In love with fashion!
What We Will Do For You
* Competitive basic salary
* Bonus
* Product allowance
* Enviable staff discount and exclusive access to staff sales
* Extra day off for your birthday
* Pension contributions & Life Assurance
* Training and development opportunities
* x2 paid volunteering days per year
* Access to Help@Hand wellbeing service (remote GP appointments, mental health support, physiotherapy, personal training & retail discounts)
Mulberry is an equal opportunities employer. If you need adjustments to our application or interview processes to enable you to perform at your best, please email us.
#J-18808-Ljbffr