Company Description
At Ibis Budget London Heathrow Central, part of the Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest.
Whether you're beginning your hospitality journey or seeking flexible work in a fast-paced environment, you’ll be welcomed into a team that values energy, service and personal growth. Working with us means you'll benefit from:
1. Free stays in UK Accor hotels & 50% off in Accor restaurants (T&Cs apply)
2. Global employee discounts across 100+ countries and 5,000+ hotels
3. Access to industry-leading training via the Accor Academy
4. Opportunities for internal progression and international mobility
5. A supportive and inclusive team culture
6. Health & wellbeing support in and outside the workplace
We believe in celebrating your personality and helping you grow – because you matter.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
As Day Supervisor, you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security.
You will:
7. Oversee end-of-day reporting, and financial reconciliation
8. Act as the primary point of contact for all guest issues and emergencies
9. Ensure guest check-ins/outs are completed efficiently and professionally
10. Monitor the building’s security and perform regular walks and health & safety checks
11. Assist with cleaning, stock control, and light F&B duties where required
12. Coordinate with Housekeeping, Maintenance, and Reception to ensure day to day readiness
13. Support and guide any staff on duty, ensuring policies and standards are followed
14. Respond to fire alarms or incidents in line with the hotel’s emergency procedures
Qualifications
15. Has prior experience working in a hotel front office or supervisory role
16. Understands reception procedures (training provided if needed)
17. Can stay calm and make confident decisions in emergency or high-pressure situations
18. Is self-reliant, responsible, and proactive in solving problems
19. Is tech-savvy and familiar with PMS systems (Opera Cloud preferred)
20. Communicates clearly in English (spoken and written); other languages are a bonus
21. Has the right to work in the UK and can commit to shift patterns (including weekends and holidays)
Additional Information
By joining Ibis Budget London Heathrow Central, you become part of the Accor global network – offering endless opportunities to grow, learn, and shape your future.
We are an inclusive employer, committed to diversity, equality, and creating a workplace where everyone feels they belong.