Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
Job Description
Supporting our e‑fulfilment operation for a well‑known recognised brand. The site will handle the movement of customer‑specific products, including beers, wines and spirits, within a fast‑paced warehouse environment.
Working hours: Monday to Friday, 40 hour week
Key duties of an Operations Support Manager:
* Responsible for the upkeep of the Critical inventory.
* Ensure all relevant equipment remains compliant and fit for purpose.
* Work closely with 3rd party suppliers, contractors and liaises with Customer Ops Excellence teams.
* Assist the picking and packing team by providing engineering solutions to assist in operational capacity.
* Monitoring all machines and ancillary plant to drive efficiency and reliability.
* Carry out planned maintenance, inspections and complete repairs with little disruption to the Operational schedules.
* Look for opportunities to continuously improve performance.
* Follow set procedures and guidelines with respect to Health and Safety and COMAH Regulations.
* Ensure good working practices and housekeeping are adhered to.
* Providing weekly reports to senior management on status of operational equipment.
* Proactively make recommendations regarding the equipment to meet the site operational requirements and future development.
* Manage and develop the team, identifying key team members for the future and ensure they are able to fuel the Company’s growth and succession plans.
* Recruit, train and retain a team of staff that are committed to quality in line with the customer’s expectations as a premium brand.
Qualifications
* A demonstrable track record in managing high volume, high service driven warehouse operations.
* Ability to think and work both strategically and operationally.
* A successful builder and leader of large and diverse teams.
* A positive can‑do outlook with the determination and tenacity to succeed.
* Proven ability where personal drive, commitment and enthusiasm has led to business success.
* Experience of CIP, ideally including formal programs such as Kaizan, Six Sigma and Lean would be advantageous.
* Excellent communication skills, ability to converse at all levels.
* Previous knowledge and experience or a retail type environment would be an advantage.
* A highly confident and proactive individual able to represent the Company and customer.
Benefits
* Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays.
* Company Bonus – We do our best work to succeed together. When we achieve our goals you’ll be rewarded through our bonus scheme.
* Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
* Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer.
* Life Assurance – x4 your annual salary.
* Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
* Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
* Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
* Everyday discounts – via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
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