Join White Rabbit Projects as Restaurant Host – Welcome Guests to Garden House at Graduate Cambridge At White Rabbit Projects, we believe every dining experience begins with a warm welcome. At the Garden House, the signature restaurant within the Graduate Cambridge by Hilton, we showcase fresh, seasonal ingredients in a relaxed yet refined riverside setting. We’re now looking for a friendly, polished Restaurant Host to be the first point of contact for our guests, ensuring every visit starts and ends with exceptional service. If you love hospitality, thrive on guest interaction, and are organised and professional, this could be your perfect role. Our Values – In Every Greeting, Every Guest Experience HOSPITALITY IS AT OUR CORE: Create a welcoming, professional first impression and build genuine connections with guests. WE DO THE RIGHT THING: Treat every guest and colleague with fairness and respect. Handle bookings and requests with care. WE PURSUE EXCELLENCE: Manage reservations, guest flow, and seating with precision and attention to detail. WE ARE ALL ENTREPRENEURS: Anticipate guest needs, solve problems quickly, and always look for ways to improve the guest experience. What Will You Be Doing? Greeting and seating guests with warmth and professionalism Managing reservations and walk-ins to ensure smooth guest flow Supporting the management team in floor planning and table rotation Handling guest enquiries, bookings, and special requests with accuracy Providing menu knowledge and assisting guests with basic information Maintaining a calm and organised presence at the front desk during busy service times Supporting the FOH team to deliver a seamless guest journey What Do You Need? Previous experience in a host, receptionist, or guest-facing role (hospitality preferred) Excellent communication and interpersonal skills Strong organisational abilities and attention to detail A calm, confident approach when under pressure A passion for hospitality and making guests feel special WHAT DO WE OFFER? Aside from an OTE hourly rate from £14.20 per hour, we pride ourselves in offering: A supportive, people-focussed culture. Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time. Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform. In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content! If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.