White Goods Engineer - Field Based - Bristol | Up to £50,000 OTE
£1,000 Sign-On Bonus | Van, Bonus & Much More
Location: Bristol & surrounding areas
Job Type: Full-Time, Permanent
Salary: £32,000 - £41,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
Bonus: £1,000 sign-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods-including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens-directly in customers' homes. Covering Bristol and surrounding areas, you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You'll Do
* Diagnose and repair at least four of the core domestic appliance types in customers' homes
* Deliver excellent customer service during on-site visits
* Use intuitive software to manage your day, order parts and access job information
* Maintain Pacifica's high standards in professionalism, reliability and safety
What You'll Need:
* Minimum 2 years' experience in the white goods repair sector in a field based capacity
* Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
* Full UK manual driving licence (max 6 points)
What You'll Get
* Competitive basic salary: £32,000 - £41,000 (based on experience & skill set)
* Salary above inclusive of £5,000 per annum high cost living allowance for candidates living within the BS postcode area
* Uncapped performance bonus - OTE up to £50,000+
* £1,000 sign-on bonus
* Modern company van with fuel card and optional private use
* Tools, uniform, PPE, and tablet provided
* Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
* Up to 33 days' holiday including bank holidays
* Company pension and Death in Service benefit (3x salary)
* Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
* Daily parts delivery to a secure by-box near your home
* Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
* Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer - you're a trusted professional and a valued part of our national team.
We work with a small selection of the world's leading manufacturers, including;
Manufacturers - Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year - plus a £1,000 sign-on bonus.
Not in the right area for this vacancy?
You can register your interest, and we'll be in touch when a role becomes available near you: business.pacifica.co.uk/careers
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