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This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, with a specific focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
The Benefits
Elevation is a core part of our company, offering great benefits including:
* 20% discount across all Frasers Group brands
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners receive double their salary for the month
* Recognition through Everlast Gyms monthly champions
* Training and development with recognized, funded qualifications including Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions
* Represent Everlast Gyms as a fitness ambassador
* Lead by example in our sales process and support team performance improvements
* Focus on driving new member sales and retaining existing members to grow the live member base
* Manage activity planners for the gym, ensuring they are thorough and well executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue from membership sales, products, and secondary income lines
* Deliver monthly sales presentations to management
* Build relationships with local businesses for partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist with operational tasks including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation
* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adapt communication style as needed
* Maintain a positive, solutions-oriented mindset
* Be a member champion with excellent interpersonal skills
* Be driven, ambitious, and eager to learn and develop
* Work flexible hours, including weekends and Bank Holidays as needed
To learn more about our brand, please visit our LinkedIn page here.
This opportunity at Frasers Group is for the fearless. Our principles include:
* Think without limits - Think fast, fearlessly, and lead the team
* Own it and back yourself - Take ownership of your role and results
* Be relevant - To our people, partners, and the planet
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