Job Description
3-month Contract (Possible Extension)
£700-£800 per day (Inside IR35)Hybrid - London, Glasgow or Cardiff - 2 days per week in the officeValid SC Clearance Required
A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation.
You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape.
Key Responsibilities:Leadership & Strategy
* Own the Salesforce administration strategy and champion best practices across teams.
* Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development.
Platform Operations
* Ensure resilience, reliability, and high-quality performance of all Salesforce environments.
* Provide expert assurance across configurations, integrations, release processes, and automation workflows.
* Maintain accurate configuration and asset records, ensuring auditability and effective change management.
Stakeholder Engagement
* Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams.
* Influence decision-making and ensure Salesforce services align with business needs.
Continuous Improvement
* Identify opportunities to optimise platform operations and enhance service delivery.
* Drive improvements to processes, tooling, and operational models.
Supplier & Vendor Oversight
* Manage systems integrators and external partners, ensuring contractual and service-level compliance.
Essential Skills & Experience
* Deep operational expertise in managing complex Salesforce environments.
* Demonstrable experience leading Salesforce administration teams.
* Proven experience managing suppliers, vendors, and technical risk.
* Strong background in platform operations, configuration management, incident/problem management, and release governance.
* Salesforce certifications (or ability to obtain within 6 months):
o Salesforce Certified App Builder
o Salesforce Certified Advanced Administrator
* Valid SC clearance is mandatory.
Desirable
* Experience managing offshore systems integrators.
Contract Details
* Day Rate: £700-£800 (Inside IR35)
* Duration: 3 months initially, with potential extension
* Location: London, Glasgow, or Cardiff (hybrid working)
* Security Clearance: Valid SC clearance required