The Job: Removals Move Manager
Location: Nottingham
Salary: £25,000
About the role
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Nottingham. This position would suit someone from a very strong customer services background.
As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.
We're keen to speak to proactive Customer Services professionals who are organised and results driven.
Move Manager primary responsibilities include:
* Managing complete door-to-door services.
* Offering comprehensive customer service in alignment with KPIs and contractual requirements.
* Liaising with agent networks, service suppliers, and internal departments for operational needs.
* Maximising sales opportunities and upselling products and services.
* Maintaining accurate documentation to company and legal standards.
* Building and maintaining working relationships within the team.
Skills, Knowledge & Experience:
* Exceptional communication skills, both written and verbal.
* Proactive and optimistic attitude.
* Excellent customer service skills and tele manner.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Adaptability to various tasks and a strong team player.
* Well-presented, reliable, and punctual.
* Industry experience would be a distinct advantage but is not essential.
If you possess the qualities and skills for this role, we look forward to receiving your application.
* If you'd like to know more about this Move Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.
Red Recruit specialise in relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.