Director Non-Interventional Studies (NIS) Planning & Delivery FSP Partnerships
Site Name: UK - Hertfordshire - Stevenage, Belgium-Wavre, Mississauga, USA - Pennsylvania - Upper Providence, Warsaw
Posted Date: Dec 4 2025
Job Purpose: GSK is seeking an experienced leader to support the Non-Interventional Studies Planning & Delivery Study Delivery Leadership Team on implementing and executing the oversight on Study Delivery FSP resourcing strategies with third parties within the NIS P&D organisation. This role is fully accountable for managing the overall delivery, cost and quality of projects and contracts assigned to meet organisational expectations, to enable efficient and cost-effective delivery of NIS P&D Study Delivery FSP resourcing model for the NIS P&D organisation. Management of the budget to meet the relevant budget targets and ensure it is in line with the wider clinical operations targets.
Key Responsibilities
* Lead and manage the operationalization of the NIS P&D Study Delivery FSP model, ensuring strategic oversight, governance, and continuous improvement in collaboration with internal and external stakeholders.
* Oversee design, implementation, and transition to the FSP operating model.
* Build and maintain strong partnerships with FSP vendors for seamless program delivery.
* Drive process improvements and strategic enhancements to FSP models.
* Ensure compliance with governance frameworks, contracts, and financial controls.
* Liaise with Procurement, HR, Legal, Finance, and CRO managers to align with business expectations.
* Monitor KPIs, risks, and cost-saving measures; escape issues through governance structures.
* Act as primary liaison for issue resolution across processes, countries, and study-level concerns.
* Provide operational guidance on systems onboarding, training, and WoWs.
* Implement initiatives to improve study delivery performance and team capability.
* Serve as business owner for all FSP services, including budget oversight and legal documentation.
Basic Qualifications
* Bachelor’s degree or equivalent in General Science or Life/Health related Science Degree
* Extensive experience in managing clinical operations with strong knowledge and experience of Non-Interventional Studies (NIS).
* In-depth knowledge of study management, essential regulatory guidelines worldwide, and the clinical development process.
* Experience in People Management and management of resources from different sources in different locations (internal, external, functional service providers).
* Experience in management of Third Parties
Preferred Qualifications
* Advanced degree in General Science or Life/Health related Science Degree
* Excellent knowledge and understanding of clinical operations and activities associated to study delivery.
* Excellent knowledge ICH-GCP and Regulations.
* Knowledge of Industry and CRO world. Experience working with functional service providers.
* Excellent customer orientation, ability to work beyond silos with a strong service provider mindset
Equal Opportunity Employer
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Flexibility
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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