An exciting opportunity has arisen within our Packaging Manufacturing site in Neath. We are currently seeking a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment, as a Customer Service Co-Ordinator. You will report to the Customer Service Manager and be responsible for processing order requests, building and maintaining strong relationships with customers, handling and resolving customer queries and complaints and maintaining document records. To be successful in the position, you will need to be a highly motivated and ambitious individual who would enjoy working in a fast-paced, manufacturing environment. Hours of work are Monday - Thursday (8am-4.30pm) and Friday 8am-2pm. About you Minimum requirements: Excellent verbal and written communication skills. Be hardworking, pro-active and self-motivated. Enjoys being part of a team dynamic Experience with Microsoft Office, particularly Outlook and Excel Benefits Competitive salary Perkz Shopping Discounts Pension scheme Life assurance / Income protection 25 days' holiday plus bank holidays