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Repairs administrative assistant

Edenthorpe
Temporary
Service Care Solutions
Administrative assistant
Posted: 21 August
Offer description

Job Title: Repairs Administrative Assistant Location: Doncaster DN2 Contract Type: Temporary ongoing Hours: Full time 37.5 hours and Part time 22.5 hours per week We are currently recruiting for a full-time and a part-time Repairs Administrative Assistant to support the Repairs and Maintenance team in delivering a high-quality, efficient, and customer-focused service. This is an excellent opportunity for someone who enjoys working in a busy, responsive environment where accuracy, customer care, and professionalism are key. Key Duties and Responsibilities: Provide effective administrative support for the delivery of responsive repairs, gas servicing, planned maintenance, and void property management. Process and maintain accurate records of orders, payments, invoices, and customer enquiries using our internal IT and document management systems. Act as a first point of contact for customers, providing updates and information on repair progress via phone and email. Schedule and support work planning including raising and allocating repair requests, rebooking missed appointments, and coordinating with trade operatives and support teams. Prepare reports, track performance data, and assist with compliance documentation. Monitor and follow up on outstanding work to ensure targets are met and service delivery remains efficient. Support the wider Property Services team with general administrative duties as required.Skills ...

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