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Cemetery sales & operations manager

Dover
Ziprecruiter
Sales operations manager
Posted: 11 September
Offer description

Overview

Cemetery Sales & Operations Manager — Location: Dover, Delaware • Compensation: $80,000 Base + Commission & Bonus

Lead with Purpose — Build with Pride. We’re hiring a Cemetery Sales & Operations Manager to lead grave and monument sales while also managing daily cemetery operations across three sites in Delaware. This is a high-impact leadership role for a motivated, organized, and compassionate professional who can sell with integrity and manage with discipline. This is not an entry-level role.

If you’re experienced in cemetery sales, monument sales, or direct-to-family services and want to grow something meaningful, this is your opportunity.


What You’ll Do

* Sales Leadership
o Drive both pre-need and at-need cemetery and monument sales.
o Work directly with families to provide meaningful, lasting memorial solutions.
o Train and support five employees and hold them accountable to performance.
* Monument Company Management
o Launch and grow a new monument company serving our network of 20 cemeteries.
o Oversee pricing, sourcing, marketing, and installation coordination.
* Cemetery Operations Oversight
o Manage day-to-day cemetery functions across 3 sites, including:
+ Landscaping & grounds maintenance
+ Grave opening & closing logistics
+ Burial and monument setup coordination
o Ensure high standards of care and compliance with all regulations.
* Customer Experience Excellence
o Provide outstanding service and professionalism to families in their time of need.
o Represent the company with compassion, respect, and clarity at every touchpoint.


Who We’re Looking For

At least 5 years of experience in cemetery sales, monument sales, or related direct-to-consumer services.
Proven track record of personally closing high-value, person-to-person deals.
Strong leadership skills and ability to manage teams and contractors across multiple locations.
Hands-on operations experience — you’re comfortable being in the field as well as in the office.
Entrepreneurial mindset with the ability to build and scale new service offerings.
Emotionally intelligent communicator with strong customer service instincts.


Why This Role Stands Out

Competitive Salary + Performance Pay
Lead a New Monument Company from the ground up
Oversee 3 Cemeteries with established teams and systems
Be part of a mission-driven business that supports families in their most personal decisions
Real autonomy, visible impact, and meaningful leadership


Not Just a Job — A Career with Legacy

If you’re not a closer, not hands-on, or not confident managing both sales and operations — this isn’t the role for you.

But if you’re ready to lead, grow, and make a difference, we want to hear from you.

Apply now with your résumé and a short cover letter showing your experience and results in similar roles.


Company Description

Cemetery company overseeing 20 cemeteries throughout New Jersey, PA and DE.

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