Overview
A property management firm in Swindon is seeking a Service Desk Assistant to provide exceptional customer service. The role involves handling queries, logging requests on Service Desk platforms, and liaising with contractors to ensure customer satisfaction. The ideal candidate will have a proactive attitude, excellent communication skills, and the ability to prioritize tasks effectively. Training will be provided for those with relevant customer service experience. Competitive salary range is offered between £23,500 and £25,500.
Responsibilities
* Handle queries
* Log requests on Service Desk platforms
* Liaise with contractors to ensure customer satisfaction
Qualifications
* Proactive attitude
* Excellent communication skills
* Ability to prioritize tasks effectively
* Willingness to undergo training for relevant customer service experience
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