Overview
Pay -
16-17 - £8.28 per hour.
18+ - £12.26 per hour.
Your local store is looking for a minimum of 20 hours per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them, ensuring they leave satisfied and with a positive lasting impression to encourage repeat visits.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, checking that all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products not found on shelves, including creating bespoke curtain and blind orders to meet customer specifications. Styling departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating prices, tidying the store, taking deliveries, checking stock, managing stock control, and replenishing the shop floor, always keeping customer needs in mind.
What we'll look for in you
* Our colleagues work together to support and encourage each other, creating a welcoming work environment.
* We'd love you to be confident, empowered, sociable, and excited about working in a growing retail environment to deliver memorable customer experiences.
* You should enjoy helping colleagues and contribute to the team by reporting regularly to team leaders and management.
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