Haywards Heath Hospital | Administration | Permanent contract | Part time £24,531.00 pro rata 30 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation. As a Patient Services Administrator in our Theatre department at our Haywards Heath Hospital, you’ll provide knowledgeable administrative and practical support to nursing and clinical staff, to standards and timescales required whilst using empathy and customer service skills to build relationships through great communication and IT skills. Ideally, you'll have experience of working in healthcare administration with an understanding of clinical terminology. The Role As a Patient Services Administrator, you will: Provide efficient and effective administrative support to the standards and timescales required Handle queries within the remit of own role and escalate more complex / serious issues to senior staff where required Be point of contact for any visitors to Theatre department Deal appropriately with phone calls into the department Amend/changes to theatre list orders Secure anaesthetist information for theatre sessions Support with stock control efficiencies Update the National Joint Register Be a Health & Safety representative Scan and archive documents Attend and minute take the Theatre team meetings The Person To succeed as a Patient Services Administrator, you will have: Experience in theatre and hospital administration processes Excellent communication/interpersonal skills Good IT and Keyboard Skills Good organisation and analytical skills Experience of working in a customer facing / medical environment Knowledge and understanding of clinical terminology Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Nuffield Health Haywards Heath Hospital. Opened in 1993 and close to the centre of Haywards Heath, the Nuffield Health Haywards Heath Hospital provides a wide range of medical services from minor procedures through to major surgical specialties. With three operating theatres – 1 is laminar flow, comprehensive outpatient facilities including a 3T MRI scanner, an excellent onsite pre-assessment clinic, physiotherapy department and 26 en-suite rooms on the ward. Ours is a well-planned hospital with a clean, modern environment. We are proud of our consistently high standards of patient care which is delivered by our fantastic team throughout the whole patient journey. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.