Director, Commercial Insights and Digital Delivery
Join to apply for the Director, Commercial Insights and Digital Delivery role at Teva Pharmaceuticals.
The Opportunity
The Business Excellence function supports the UK business in executing its strategy and driving performance improvement. This newly created role, part of the Business Excellence Leadership Team, will lead the Commercial Insights and Digital Delivery activities within the UK, reporting to the Senior Director, Business Excellence.
How You’ll Spend Your Day
Strategy Development and Execution
* Develop and deliver a comprehensive strategy and roadmap for commercial insights and digital transformation aligned with Teva UK’s business objectives.
* Lead the evolution of customer-facing channels, web estate, and process automation in collaboration with global IT and digital teams.
* Integrate market intelligence, competitor analysis, and sales force effectiveness into strategic planning and execution.
Leadership and Team Management
* Lead, mentor, and support a team of commercial analysts and digital product managers, fostering a collaborative and high-performing environment.
* Embed best practices in product management, data analytics, and performance reporting across the team.
* Ensure the team has the skills, motivation, and focus to deliver the business plan.
Stakeholder Engagement
* Partner with senior stakeholders across sales, marketing, portfolio, and finance to align insights and digital initiatives with business outcomes.
* Communicate insights and digital solutions effectively across the organization to ensure adoption and impact.
* Influence and inspire cross-functional teams to embrace data-driven and digital ways of working.
Change Management
* Drive the adoption of new technologies and data systems, ensuring smooth transitions and minimal disruption.
* Foster a culture of continuous improvement and innovation across the function and wider business.
Global Collaboration
* Collabore with global teams to orchestrate UK priorities and leverage shared platforms and capabilities.
* Address regional delivery challenges and optimise the digital and data ecosystem.
Performance and Metrics
* Establish KPIs and reporting frameworks to monitor the impact of insights and digital initiatives.
* Use data-driven insights to inform decision-making and strategic adjustments.
* Regularly report progress, challenges, and successes to senior leadership.
Innovation and Trends
* Stay abreast of industry trends, emerging technologies, and best practices in commercial analytics and digital product management.
* Identify opportunities for innovation and differentiation within the commercial and digital landscape.
* Champion the adoption of cutting-edge solutions that enhance user experience and drive business growth.
Key Experiences
* Proven experience in leading commercial insights and digital transformation in a pharmaceutical or related industry.
* Strong understanding of pharmaceutical industry and market data sources.
* Experience in managing external data providers and negotiating data acquisition.
* Demonstrated success in building digital capabilities and delivering complex change projects in a matrixed environment.
* Strong leadership and team development skills.
* Excellent stakeholder management and communication skills.
* Analytical mindset with the ability to translate data into actionable insights.
* Passion for innovation and continuous improvement.
Specific Requirements
* Experience in driving improvements in business performance using commercial insights, competitor intelligence and digital products.
* Ability to manage and integrate diverse teams and skillsets.
* Comfortable working in a highly regulated sector with complex stakeholder environments.
Make A Difference
Join us as we embark on this exciting journey to transform our customer interactions and business operations through the application of digital technologies. If you are a strategic leader with a passion for digital innovation and a proven record in digital product management and delivery, we invite you to apply for this pivotal role.
Reports To
Giles Hay
Senior Director, Business Excellence
The internal application window for this position will close on Tuesday 4th November 2025.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
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