Job Overview: One of my local government clients is seeking a Customer Service Officer to support its Street Cleaning and Environmental Services team. This is a practical, hands-on role that also involves supervisory responsibilities across various public service operations such as street cleaning, waste collection, highways, grounds maintenance, and bereavement services. You will work as part of a team, ensuring high service standards while interacting with the public, supporting operatives, and ensuring vehicles and equipment are maintained and operated safely. Key Responsibilities: Street Cleaning Services * Supervise and support operatives as required. * Clean streets, pavements, and back lanes according to scheduled routes. * Operate and maintain Council vehicles, including daily checks and compliance with the Driver’s Handbook. * Respond to emergencies and ensure positive engagement with the public. Highways & Drainage Services * Drive and operate machinery and vehicles, including the Gully Machine. * Support drainage and highway works, including kerbing, tarmac patching, and reinstatement. * Assist with fence, street furniture, and culvert maintenance. * Carry out verge maintenance including grass cutting, hedge trimming, and spraying. Grounds Maintenance & Bereavement Services * Maintain sports fields, courts, and amenity areas (grass cutting, pitch marking, weeding). * Clean and maintain associated facilities and buildings (e.g. pavilions, toilets). * Support cemetery operations: grave preparation, interments, plot records, and liaison with Funeral Directors and families. * Maintain cemetery grounds, drainage systems, and site security. Recycling & Waste Services * Drive and operate waste collection vehicles, ensuring safe navigation of designated routes. * Supervise the collection crew and assist with loading if required. * Ensure waste/recyclables meet required quality and contamination standards. * Return assisted collection paperwork and report any issues to supervisors. * Communicate with the public regarding waste strategy when needed. Requirements: * Experience in environmental or public services preferred (e.g. street cleaning, grounds maintenance, waste, highways). * Strong awareness of Health & Safety protocols. * Full UK driving licence (essential for vehicle-based duties). * Able to work outdoors in all weather conditions. * Effective communication and customer service skills. * Ability to follow schedules and work as part of a team. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd