Lancashire & South Cumbria NHS Foundation Trust
Medical Secretary / Floater
The closing date is 18 November 2025
Applications are invited for an experienced B4 Medical Secretary / floater to provide secretarial and administration support to the Consultant and Medics on a Mental Health Ward at The Harbour. The successful applicant will be offered full on the job training.
You will need advanced word processing skills, OCR level III or equivalent word processing experience. In addition you will need digital audio typing experience.
You will need experience of live typing in meetings with excellent summarising skills, as this is required on a daily basis. The Service Users will be in attendance for part of these meetings. You will need previous Secretarial experience. The post holder will coordinate their activities with other members of the secretarial team to ensure an efficient and confidential service is provided. The successful applicants will require a flexible approach and the ability to work across other sites if required for the needs of the service.
This post is subject to standard DBS Disclosure and the successful applicant will be required to pay for their DBS check.
Lancashire and South Cumbria NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
Main duties of the job
The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services. The Trust specialises in inpatient services, including rehabilitation services and community mental health services.
The post holder will manage the office administration of the Consultant and other medical staff within the team, providing an efficient and effective secretarial service to support medical staff in maintaining a safe, efficient and effective clinical service.
The post holder will be expected to organise their own time and manage and prioritise their own workload, ensuring urgent matters are dealt with efficiently and that record keeping is accurate and complete. The post holder will be expected to utilise good communication skills to liaise effectively with colleagues and external agencies as required.
The post requires excellent organisational skills including medical audio-typing and live typing. The post holder will utilise a range of technical skills including word-processing, email and computerised diary systems, and employ a range of electronic systems relating to clinical records.
The confidential nature of all work must be understood and safeguarded. The post holder will be expected to cover for absent colleagues as necessary for short periods of time such as annual leave and short-term sickness.
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information, please visit our website via Lancashire & South Cumbria NHS FT.
Job responsibilities
Please see attached the job description and person specification for more information about this role.
Person Specification
Qualifications
* Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
* NVQ Level 4 in Business and Admin or equivalent experience.
* OCR level III or equivalent word processing experience
Knowledge
* Understanding of GDPR
* Specialist knowledge of a range of secretarial procedures
* Medical terminology
* Knowledge of NHS systems
Experience
* Work in an office environment
* Experience of working with distressed patients
* Working as part of a team
* Secretary experience
Skills
* Ability to communicate effectively with colleagues within the multi-disciplinary team, other medical secretaries and service users.
* Ability to use Microsoft applications and other IT systems as required
* Ability to work on own initiative without direct supervision and manage and prioritise workload.
* Ability to cope under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
£27,485 to £30,162 a yearper annum (subject to confirmation)
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