Key Activities:
* Dealing with daily queries from our trade & direct consumer customers regarding their orders, via phone and online.
* Processing trade orders in a timely manner
* Resolving queries for trade customers
* Admin support for the sales office as needed
* Maintaining database of contacts and keeping CRM system updated
* Processing online trade account requests in a timely manner
* Ensuring our map of Stockists is kept up to date using our graphic designer to support
* Supporting & attending all sales activities/trade shows as needed by the business.
* Accurate record keeping
* Support to Sales Managers with any tasks required
Key Skills Required:
* Enthusiastic and positive attitude
* Must like working for a fast-growing ever-changing business
* Can do attitude. Adaptable as the role changes and grows
* Great customer service manner
* Excellent communication skills and phone manner
* IT proficient (Microsoft applications)
* Ability to manage own workload
Job Type: Full-time
Pay: Up to £28,000.00 per year
Benefits:
* Employee discount
* On-site parking
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 10/10/2025