Job Description
DIRECTOR OF CREDIT RISK – ECM
UP TO £160,000 + 20% BONUS
LONDON
An exciting unsecured lending Fintech company is currently hiring for a Director to lead their Existing Customer Management programme. This role will build out a team for ECM within the business and work very closely with the Director of Acquisitions and Director of Collections.
This role is an excellent opportunity to move into a fast-paced environment and take on real responsibility for business decisions and grow a small team.
This position can also be a step below at head of level.
THE ROLE
You can expect to be involved in the following day to day:
* Own overall performance of a consumer credit card portfolio, including commercial, risk, and customer outcomes.
* Design and optimise customer lifecycle, segmentation, credit limit, and decisioning strategies.
* Drive data-led change initiatives, including scorecard, policy, and decision engine enhancements.
* Partner cross-functionally to improve acquisition, in-life management, collections, and customer engagement outcomes.
* Lead, develop, and set clear standards for a high-performing team.
SKILLS AND EXPERIENCE
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