JOB TITLE: Safeguarding Security Team Leader
LOCATION: Stockport
PAY RATE: £14.35 per hour
HOURS: 50hrs/week 2-week rotation which includes 1 weekend off and 1 weekend on
THE ROLE:
To supervise all staff (Security Officers and Safeguarding Officers) day-to-day rail operations, leading on security incidents and issues, liaising with the customer, ensuring smooth running of the contract in accordance with the Assignment Instructions, overseeing rostering and personnel issues.
RESPONSIBILITIES:
* Supervise and lead the Security and Safeguarding Officers within your hubs and stations.
* Supervising and point of contact for other Team Leader/s, Security and Safeguarding Officers.
* Manage personnel and performance issues including rostering, site induction and training, holidays, absence, pay queries, investigations etc., in line with Churchill Group HR policies and procedures.
* Delivering Toolbox talks
* KPI Reporting
* Ensure Assignment Instructions, Risk Assessments, Amulet, Churchill Group and client Health & Safety policies and other control measures are adhered to.
* Ensure the highest levels of customer service are maintained by the team at all times.
* Supervise and take the lead on all site security issues, including incidents, accidents, emergencies, and evacuations, supporting and advising members of the security team and client representatives.
* Ensure the team actively and effectively patrol, answer alarms and investigate disturbances, take appropriate action and submit appropriate reports.
* Manage and maintain the contract CCTV/equipment and other contracted security services as required.
* Liaise with the customer, building effective working relationships with management, staff, contractors, site tenants and their representatives, to ensure smooth running of the contract.
* Troubleshoot and resolve site issues – blowouts, conflict situations, etc. in an efficient and consistent way in accordance with company policy, escalating to Amulet Line Manager as appropriate.
* Carry out welfare visits with every member of staff across the contract monthly and escalate any raised issues or concerns to Amulet Line Manager as appropriate.
* Manage and immobilise deployments across the client network as per the operational requirements submitted by both the client and Amulet Line Manager as appropriate.
SKILLS/EXPERIENCE:
* You are capable of problem-solving, dealing with a variety of situations and are very customer service-focused
* You have evidence of strong organizational and time management skills
* You can demonstrate good verbal and written communication skills
* You are vigilant and take a "can do" approach and attitude to all tasks
* You are computer literate, with the ability to effectively use Microsoft Office applications.
LICENCES:
* Possession of a SIA Door Supervisor licence is essential
* Possession of a SIA CCTV licence is essential
* Full UK Driving Licence is desirable .
JOB REQUIREMENTS:
You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
INTERVIEW REQUIREMENTS:
Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
BENEFITS:
* We are employee-owned, making you a beneficiary of our future success
* Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
* Overtime available
* Enrolment in NEST pension scheme.
* Training and development opportunities.
* Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
* Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
* Full company uniform
About Amulet
Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest growing companies as recognised by The Sunday Times Fast Track
Our commitment to Equality, Diversity, and Inclusion
we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Job Types: Full-time, Permanent
Pay: £14.35 per hour
Expected hours: 50 per week
Benefits:
* Company pension
Experience:
* Security: 1 year (preferred)
Licence/Certification:
* First aid at work (preferred)
* SIA Door Supervisor Licence (required)
* CCTV Licence (preferred)
Work Location: In person