Ready to Lead? Join Us as a Duty Manager at Chilled Pubs! If you're done with the same old pub vibe and want a place to grow, thrive, and have fun, Chilled Pubs is the perfect fit! We're not your average pub group- we're all about creating amazing experiences. Think blossom trees, twinkling courtyards, and cozy corners, but it's our incredible team that brings it all to life. We're on the hunt for a Duty Manager and we think you're exactly who we need! Why Join Us as Duty Manager? 70% Staff Discount across all pubs-starting from day one! Shared Tips - Our busy, popular pubs mean extra earning potential. 28 days annual leave an extra paid day to celebrate your birthday! Closed for Christmas & New Year's Day - Guaranteed time to celebrate! Instant Wage Access with WageStream - Access your pay when you need it. Career Growth Opportunities - From in-house training to outside courses, we're here to help you grow. Fun Team Vibes & Social Events - We work hard, play hard, and love what we do! Monthly Perks & Annual Awards - Because celebrating success is what we do best. Wine Club! Huge discounts on wine for Chilled Employees. At Chilled Pubs, 'Inspiring Togetherness' is at the heart of everything we do-for our guests and for our team. We live and breathe four core values that shape how we work, grow, and support each other. Check them out at Mission, Values & Beliefs | Chilled Pubs. careers.chilledpubs.co.uk/mission,-values,-beliefs We're humble, always learning, hungry for improvement, and people smart in how we lead and care for each other. What You'll Be Doing As A Duty Manager As our Duty Manager, you'll be the heartbeat of the pub. Here's what your day might look like: Team Support Train and develop your team to deliver seriously good hospitality, food & drink. Be a values-driven leader who embodies the Chilled DNA. Ensure safety and compliance practices are followed every shift. High Performance Business Help drive strong P&L performance through smart labour deployment, stock control, and capacity management. Support the team in smashing goals set by Head of Department leaders. Lead the charge in ensuring top guest satisfaction, ticket times, and product excellence. Excel in task completion-accurately, consistently, and with pride. Guest-First Mentality Elevate guest experiences by driving effective leadership and guest interaction. Handle complaints with calm, confidence, and clarity-leading to better outcomes and team learning. Be versatile and dependable - cover across departments and lead by example. Know the menu like a Jedi, so you can confidently deliver and support great food and drink execution. Everyday Leadership Lead and inspire the team to create amazing guest moments. Get hands-on-jump on the bar, run food, chat with guests, and keep the vibe flowing. Set the standard-create a warm, energetic, and seamless shift. Coach team members to grow their skills, confidence, and contribution. Collaborate with senior leaders to continuously improve how we work. Who We're Looking For: Someone who lives our values and brings good vibes. A natural leader who thrives in a buzzing, guest-focused environment. An experienced team leader or bartender ready to level up. A reliable, adaptable person who can work evenings, weekends, and busy shifts. About Us: Back in 2007, Loren joined Richard's crazy dream of transforming an old pub into something special-and Chilled Pubs was born. Today, we've got 7 stunning pubs, 500 brilliant team members, an award-winning menu, and even 7 alpacas (yes, seriously). We're growing fast and we want you on the journey with us. Ready to Join the Chilled Family? Check out our website or follow us on socials to see what life's like at Chilled Pubs. We can't wait to welcome you to the team as our next Duty Manager.