Job Description
Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often h...