IT & AV Support Technician (1st Line) Location: Sywell, Northamptonshire Full-time | On-site | Job ref: IT001 | Closing date: 30th June 2026 About the role As an IT & AV Support Technician (1st Line) at Elevations, you’ll play a vital role in keeping our people connected, supported, and able to do their best work. Based in our Sywell (Northamptonshire) office, you’ll be the first point of contact for day-to-day IT and technical support, helping ensure our systems, devices, and office technology run smoothly and reliably. This is a hands-on, varied role that sits right at the heart of the business. You’ll support colleagues across the studio and wider office, resolving Windows and MacOS device issues, maintaining meeting room and AV technology, and managing IT and AV equipment and stock. Your work will directly impact how effectively our teams collaborate, communicate, and deliver for our clients. While more complex server, network, and security matters are handled by our external IT consultancy, you’ll work closely with them to escalate issues where needed, ensuring a seamless experience for the wider team. It’s a role suited to someone who enjoys problem-solving, takes pride in helping others, and values being part of a collaborative, people-first environment. What you’ll be doing * Provide 1st line IT support, resolving day-to-day technical issues and identifying when escalation is required. * Supp...