Working with an innovative and highly motivated pharmacy clinical trials team, this role will be responsible for the day‑to‑day operational management and organisation of the pharmacy clinical trials technical service across all NUH sites, and in conjunction with the Assigned Specialist Clinical Trials support the set‑up and management of a dedicated portfolio of specialist clinical trials (e.g., ATIMP and/or complex study set ups).
Under the leadership and direction of the Advanced Pharmacy Technician Research and Innovation (R&I), the post holder will:
Key job responsibilities
* Manage operational priorities within pharmacy clinical trials, using available resources effectively and efficiently.
* Oversee processes relating to the financial and management of clinical trials.
* Ensure compliance with ICH‑GCP guidelines, clinical trial regulations, the research governance frameworks and other relevant guidelines and policies.
* Identify, plan and develop new opportunities for clinical trial services and provide advice and support for ongoing services.
* Have an understanding of and contribute to the development and implementation of the Medicines for Human Use (Clinical Trials) Regulations 2004 with regard to documentation, storage, handling and good clinical practice.
* Ensure all records (including environmental monitoring) and working practices are to the standards expected under Good Manufacturing Practice (GMP), ICH‑GCP and the Research Governance Framework, through audit and other means.
* Lead on maintaining and developing Clinical Trials SOPs to ensure that all medicines research within the Trust is conducted in accordance with the relevant legislation and guidelines.
* Oversee the work of other clinical trial pharmacy technicians in setting up trials for the relevant speciality area in conjunction with the Assigned Specialist Clinical Trials Pharmacist, and set‑up and manage a dedicated portfolio of specialist clinical trials (e.g., ATIMP and/or complex study set ups).
* Oversee clinical trial technicians and assistants in maintaining trial records and stock.
* Assist in the investigation and management of internal and external clinical trial complaints from Sponsors and ensure that service improvements are implemented where appropriate.
* Support clinical governance for clinical trials, manage processing of Datix incident forms, participate in investigations, including follow‑up, root cause analysis and produce reports where appropriate.
* Provide regular feedback to pharmacy staff of all incidents and complaints, ensuring all staff are aware of changes in practice arising from lessons learned.
* Support the delivery of an efficient, quality pharmacy clinical trials service to research teams, patients and clinical trial sponsors.
* Work collaboratively with the Principal Pharmacist Research and Innovative Treatments, Advanced Pharmacy Technician R&I and Specialist Clinical Trials Pharmacists to meet the inspection requirements of trial facilitators and study auditors, as well as MHRA GCP inspectors.
* Participate in the R&I department GCP Audit/Monitoring Programme for clinical trials managed by clinical trials pharmacy.
* Complete KPI data to facilitate monthly pharmacy clinical trials reports.
Financial Resource Management
* Ensure the claim mechanism for drug costs is completed and all invoices are generated in a timely manner.
* Oversee and coordinate the monitoring and pursuit of outstanding finance owed by trial sponsors, reporting back to the Advanced Pharmacy Technician R&I.
* Document and monitor workload and trials income reporting and escalating to the Advanced Pharmacy Technician R&I.
Staff Management and Training
* Lead, manage and act as a role model for the Pharmacy Technicians and Assistants, support staff.
* Be responsible for performance management and sickness absence management of direct line reports and support line managers with their teams through the process.
* In conjunction with the Advanced Pharmacy Technician R&I, review vacancies as they arise and undertake recruitment and selection of staff once the reviews have been completed.
* Ensure that new staff receive comprehensive local induction and assessment in clinical trials dispensary and supply processes.
* Assist the Advanced Pharmacy Technician R&I and the Specialist Clinical Trial Pharmacists in developing and maintaining a structured package of training material for clinical trials, and be involved in training other healthcare professionals with respect to pharmaceutical issues as required.
* Undertake development in project management such as completing the LEO course and leading on projects to develop the pharmacy clinical trials team.
* Collaborate with R&I teams to support service development objectives.
* Delegate to senior pharmacy clinical trials technicians in the roll‑out of service development projects and SOP review.
Research and Development and Networking
* Undertake and participate in research delivery.
* Actively evaluate and integrate research evidence into practice to develop and improve pharmacy services within the directorate and the department.
* Support the forging of links, both nationally and regionally, to share and promote best practice.
* Develop and maintain close working relationships with key stakeholders involved with clinical trials both within NUH (e.g., R&I staff and research active clinicians) and with trial sponsors.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
This advert closes on Monday 30 Mar 2026.
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