We are working with an SME FinTech firm who are seeking a Customer Marketing Manager to oversee and execute marketing initiatives that enhance customer engagement and drive retention. This permanent role offers an excellent opportunity to shape impactful campaigns within a collaborative marketing team. Client Details This opportunity is with a medium-sized organisation operating within the FinTech industry. Known for its innovative approach, the company focuses on delivering high-quality solutions and fostering long-term client relationships. Description Responsibilities for the Customer Marketing Manager - Tech / Saas Role will include: Develop and implement customer marketing strategies to drive engagement and retention. Collaborate with internal teams to create targeted campaigns and customer-focused content. Analyse customer data to identify trends and opportunities for tailored marketing efforts. Manage customer communication channels, ensuring consistency and relevance. Monitor and report on the performance of marketing activities, providing actionable insights. Work closely with the sales team to align customer marketing initiatives with business objectives. Organise and manage customer events, webinars, and workshops to strengthen relationships. Stay updated with industry trends and apply best practices to enhance marketing efforts.Profile For the Customer Marketing Manager - Tech / Saas role, applicants should have: 3 years experience in customer marketing, ABM marketing, or a related field within a B2B marketing environment. Prior experience within a Tech / Saas organization is highly desirable. Strong analytical skills with the ability to interpret customer data effectively. Exceptional communication and collaboration skills to work across departments. Proficiency in marketing tools and platforms to execute campaigns efficiently. A results-driven mindset with a focus on achieving measurable outcomes. A creative approach to problem-solving and campaign development. Knowledge of emerging trends in technology & telecoms marketing.Job Offer On offer for the Customer Marketing Manager - Tech / Saas role: Competitive salary range up to £55,000 Remote working option, or hybrid working from a Leeds based office. Permanent position offering job security and career growth opportunities. Inclusive and supportive company culture within the marketing department. Opportunities to work on cutting-edge projects in the technology & telecoms sector