Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Do you have experience of using mental health services and feel that you could use your recovery to inspire and promote hope to others? At NELFT, we have the perfect opportunity for you.
We are looking for a Peer Support Worker to join our Mental Health Wellness Team (MHWT) in Wanstead, Redbridge and provide invaluable support to individuals recovering from mental health difficulties in the community.
Drawing on your lived experience of mental health challenges, you will work alongside the clinical multidisciplinary team to foster a safe and therapeutic environment where service users feel heard, understood, and supported.
Main duties of the job
As a Peer Support Worker, you will provide invaluable support by using your personal experience with mental health challenges to help individuals in their recovery journey in the community. Your responsibilities will include helping them identify their strengths and recovery goals, inspiring hope, demonstrating coping strategies, and offering emotional support tailored to their immediate needs. By sharing your lived experience, you will inspire hope and demonstrate that recovery is possible, fostering a supportive and empathetic within their environment.
This is a 9-5 Monday - Friday service, and there is no weekend and evening shifts.
Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.
They are:
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Working for our organisation
This position will not be supported for visa sponsorship, as it does not meet the minimum requirements. All applicants are expected to have valid right to work document to work in the UK when applying for this position.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941) pro rata for part time staff.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.
When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-registered roles. This ensures fairness and consistency within our organisation, as some of our sites fall under outer, fringe and none
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person specification
Experience
Essential criteria
1. Lived experience of using secondary mental health services for support/treatment (direct or indirect a carer)
Desirable criteria
2. Community working experience
3. Some experience of working in mental health setting
Qualifications
Essential criteria
4. Educated to GCSE or equivalent level
5. NVQ Level 2 in Health and Social Care
Desirable criteria
6. Completed Peer Support Training
Knowledge
Essential criteria
7. IT Knowledge/MSW
8. Good communication skills
9. Good interpersonal skills
Desirable criteria
10. Have worked as a Peer Support Worker before
11. Knowledge of Redbridge area
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
12. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
13. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
14. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
15. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.