About the Role
This newly created role will drive key elements of L&H ReRecords Management and represent L&H in the Group Records Management Enhancement Program. The role combines regional accountability with global program involvement and plays a critical part in embedding the future Records Management Target Operating Model (TOM) within L&H Re.
In this role, you will help transition L&H Re from legacy remediation towards a sustainable, business-integrated Records Management capability.
Key Responsibilities
* Lead remediation efforts for high-priority Records Management issues in the region and as part of the global team, including reducing physical records backlog, reviewing unindexed boxes, and addressing legacy electronic records challenges.
* Serve as a strategic gatekeeper between local business teams, Group Records Management, and CRES to ensure efficient coordination, clear accountability, and optimal resource utilization.
* Conduct detailed analysis of physical and electronic records data, document issues, and track remediation and quality improvement initiatives with precision.
* Drive knowledge sharing within L&H Re and across Group Records Management, ensuring valuable insights are incorporated into future TOM design and improvements.
* Implement and champion the future Records Management TOM within L&H Re, fully aligned with the Group TOM, acting as a strong advocate across the business.
* Take ownership of regional Records Management leadership, ensuring quality assurance activities and clear execution of local mandates.
* Assess regional requirements, connect with local stakeholders, and promote adherence to DRM processes and guidelines.
* Support integration of Group deliverables into regional business processes and ensure local adoption and operationalization.
* Contribute strategically to planning, issue triage, risk identification, and structured execution across remediation and governance topics.
About the Team
Records Management is a new team as part of L&H Business Operations. We work with stakeholders across the entire L&H value chain, IT, as well as GDTO. Key focus of this new team will be on solving the three following priority tasks for L&H Re:
* Addressing potential legacy issues on physical and digital records
* Implement future Records Management TOM design for L&H Re, aligned to the future Group Records Management TOM
* Actively participate and represent L&H Re in the Group Records Management Enhancement Program
You will report to the Senior Project Manager.
About You
We're looking for a detail-oriented professional who thrives in complex environments and can translate strategic vision into practical implementation. You're a natural problem-solver who builds relationships across organizational boundaries and communicates effectively with diverse stakeholders. Your analytical mindset and ability to drive results make you an ideal candidate to help shape our records management future.
We are looking for candidates who meet these requirements:
* Prior experience or exposure to Records Management or experience working in insurance or reinsurance on the L&H side.
* Demonstrated ability to quickly grasp complex issues, engage constructively, and develop pragmatic solutions within defined governance frameworks.
* Strong capability to translate business requirements into high-level process improvements or system/tool change requests.
* Excellent communication skills with the ability to tailor messaging to different stakeholder groups.
* Proven experience working across regions, divisions, and functions to develop accepted and sustainable solutions.
Nice to haves
* Experience in project management methodologies and tools.
* Background in compliance, information governance, or data management.
* Knowledge of regulatory requirements related to records retention.
Salary
Base salary range for this position is between GBP 64,000 and GBP 96,000 (for a full-time role). The specific salary offered considers:
* the requirements, scope, complexity and responsibilities of the role
* the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range.
In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based bonus. Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Keywords
Reference Code:137148
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