West Cross - Senior Support Worker
Location: West Cross, Swansea
Hourly rate: £12.80–£13.70 | Full time, 40.25 hours/week
Are you ready for a rewarding role where every day you make a real difference? We’re looking for an experienced Senior Support Worker to join our team at West Cross, supporting young people with complex needs associated with autism.
In this role, you’ll play a key part in the day-to-day running of the home, helping to create a safe, fun, and nurturing environment where young people can thrive. You’ll act as a positive role model for both staff and young people, encouraging independence, building confidence, and celebrating achievements along the way.
We’re passionate about providing person-centred support that strengthens interests, sparks curiosity, and helps every young person live their best life. If you have previous experience in a similar role, enjoy leading a team, and are committed to making a difference every day, this is the role for you!
What You’ll Do
Lead and support our staff team to deliver excellent care
Support young people’s emotional and physical wellbeing, including personal care
Encourage independence and act as a positive role model
Get involved in fun, active activities — from football and fishing to outdoor adventures
Support transport to and from school, appointments, and activities
Keep accurate records and help maintain a warm, welcoming home environment
Celebrate the achievements and progress of the young people you supportWhat You’ll Need
Previous experience in a care role, ideally supporting young people with complex needs or autism
A caring nature, resilience, and strong communication skills
Flexibility to work shifts, including evenings and weekends
A full UK driving licence — essential for supporting young people with transport
Right to work in the UK (with at least 12 months remaining on your visa, if applicable)What You’ll Get
Support at every step – Employee Assistance, Wellbeing Champions and Salary Finance Support
Blue Light Card – discounts on over 15,000 UK retailers and businesses
Refer a Friend bonus – earn up to £1,000!
Build your career here – funded QCF and genuine progression – 97% of our managers were promoted internally
Health Shield Plan - after probation
Enhanced maternity/ paternity – after 12 months of continuous service
Proud signatory of the JGHR Pledge – paid time off for cancer screening and appointmentsAt Orbis Education and Care, our values are built on PASSION – putting People first, being Accepting, Supporting one another, Sharing ideas, staying Innovative, creating Opportunities, and welcoming New people.
If you have the experience, energy, and enthusiasm to make a real difference in the lives of our football-loving, adventure-loving young people, click ‘Apply’ today!
Orbis Education and Care is proud to be an inclusive employer.
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