Job Summary:
We are seeking a Field Operations Manager. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the Company. Ensure XPEL film window tinting and paint protection film meet the standards. Must lead by example and participate in installation duties as needed. Work to learn the newest product innovations, focused on educating and train the in field operations team on the regularly changing requirements.
Job Description:
Core Duties
Planning dealer requests and planning work schedules for the Installers
Monthly audits done by field operations management or regional managers
Daily billing duties
Billing reporting including research and audit all logged information is in compliance for monthly billing
Inventory ordering/ inventory monitoring
Liaison between admin and installer- payroll/EOD/Warranties/ Pricing
Quality control
End of day reporting
Inputting new hires into our software systems
Assisting in logging warranties and other entries as needed
New Account set up/Hotspot Administration
Other duties as assigned.
Job Requirements
Experience in a people leading role preferred
Excellent communication, interpersonal, analytical and problem-solving skills
Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority
Proficient in Microsoft Office (Word, Excel, Outlook)
Enjoys multitasking and works with a sense of urgency
Able to work under time pressure
Must have a current and valid driver's license with a clean driving record
Occasional travel required when necessary.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.