Job Title: Customer Service Agent – Full Time, Permanent
Location: Exeter
Salary: £26,733 per annum
About the Company
gap personnel Exeter is working in partnership with a fantastic client based in Exeter who is looking to recruit a Customer Service Agent on a permanent basis. This is an exciting opportunity to join a well-established and growing business that truly values its people.
The Role
As a Customer Service Agent, you will play a key role in delivering exceptional service to customers. You’ll be handling enquiries, processing requests, and supporting colleagues to ensure smooth operations. This is a permanent, full-time position offering stability and career growth.
Key Responsibilities:
Respond to customer enquiries by phone and email in a professional and timely manner
Provide accurate information and support to clients
Process orders, bookings, and service requests
Maintain records and update internal systems
Work closely with other teams to deliver excellent customer service
What We’re Looking For:
Previous customer service experience (desirable but not essential – full training provided)
Strong communication and listening skills
Ability to remain calm and professional under pressure
High attention to detail and good organisational skills
A positive, proactive approach and team-player mentality
What’s on Offer:
Full-time, permanent role (Monday to Friday)
Salary: £26,733 per annum
28 days holiday (including bank holidays)
Company pension scheme
Supportive and friendly working environment
Opportunities for ongoing training and development
How to Apply
If you’re enthusiastic, customer-focused, and looking for a permanent opportunity in Exeter, we would love to hear from you