* Assist in the smooth running of matchdays and club events at the AESSEAL New York Stadium
* Managing spreadsheets and account management of seasonal clients
* Liaising with the clubs catering partner on setting up hospitality suites for matchday
* Liaising with suppliers and proof reading all matchday paraphernalia
* Ordering the required corporate gifts for each matchday and/or club events
* Promoting a professional image of the club and themselves at all times
* Contributing in identifying and undertaking initiatives aimed at improving efficiency, service delivery and income streams
* Attending internal and external meetings as required
* Working and supporting other team members as required to ensure effective customer relationships are delivered
* Developing and contributing to sales lead generation and the departments financial targets
About The Candidate
* Are you a highly organised individual with a keen eye for detail and accuracy?
* Are you a strong communicator with the ability to multitask?
* Can you provide excellent customer service including handling client phone calls, email requests and website enquiries? Inbound and outbound.
* Do you thrive working in a fast paced and vibrant environment?
* Could you be our commercial representative on matchdays? (this is on evenings and weekends)
* Have you excellent IT and administration skills?
* Would you like the opportunity to work in the constantly evolving role?
This role would suit someone who is confident, self-managing with experience of supporting the sales function with attention to detail and excellence in a customer facing role. This position will play critical role within the commercial operation of the club. Dealing with day-to-day administrative duties and strong sales support contribution.
About The Club
DIVERSITY
Rotherham United is an equal opportunities employer and all members of staff will be given equal opportunities irrespective of sex, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin. The post holder’s duties must be carried out in compliance with the club’s various Equality and Diversity policies and will from time be required to undertake appropriate training.
SAFEGUARDING
Rotherham United takes safeguarding very seriously and is committed to ensuring that all children and adults at risk are safeguarded at all times when engaging in Club activities or services. The club has numerous safeguarding policies and best practice guidelines to support this and expects all employees to adopt such policies and practices at all times.
This post requires a Disclosure & Barring Service (DBS) enhanced Criminal Records Check (CRC) check with a barred list check.
Employment is subject to the provision of proof of eligibility to work in the UK.
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