Established in 1981, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. We want to be the leading global omnichannel retailer in the sports and outdoor industry.
Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers.
Responsibilities:
* Provide exceptional customer service by greeting customers warmly and ensuring they receive the best experience.
* Drive and exceed sales targets by utilizing in-store devices and maximizing opportunities for add-on sales.
* Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
* Support overall store operations by assisting in other departments as needed and adhering to safety guidelines.
* Process sales transactions, including cash handling and card payments accurately.
* Upsell and cross-sell products to maximize sales opportunities.
* Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
* Address and resolve customer queries in a professional manner.
* Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target, drive additional KPIs, and achieve upselling or cross-selling targets.
Skills and Experience: A positive attitude towards a fast-paced, customer-focused retail environment, confident interpersonal and communication skills, and flexibility to work various shifts.
Benefits: We offer amazing benefits, including a company discount, exclusive deals, access to counseling services, health cash plans, and internal development courses.
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