Housing Officer
4 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advices
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Dovecotes TMO,
Dovecotes Tenant Management Organisation wish, to appoint an experienced generic housing officer to join the busy neighbourhood team on a permanent basis (6 month probation period). As a tenant led organisation we work with our tenants to provide an enhanced service.
This is a varied, hands-on role supporting residents across our estate. You will be responsible for tenancy and estate management, providing support to tenants, and ensuring neighbourhood remain safe and well-maintained.
Key Responsibilities
Manage a caseload of tenancies, ensuring compliance with tenancy agreements and housing policies Respond to and resolve tenant queries, complaints, and issues Conduct home visits, tenancy audits, and property inspections Support residents with issues around rent arrears, anti-social behaviour, and safeguarding concerns Work closely with internal teams and external partners to deliver effective support services Maintain accurate records and documentation using the housing management system Ensure prompt follow-up and action on all tenancy-related issues.
Experience in a housing role or similar customer-facing environment Strong understanding of tenancy management, housing regulations, and good practice Confident communicator with excellent problem-solving and organisational skills Able to work independently and manage a varied workload under pressure Proficient in IT systems and housing management software A full UK driving licence and access to a vehicle (desirable)
To apply for this position please send your CV to Sarah.Reay@dovecotestmo.com
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Human Resources Services
Referrals increase your chances of interviewing at WMJobs by 2x
Sign in to set job alerts for “Housing Officer” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Intensive Housing Management Officer x 3
Housing Options (Homelessness) Officer - 2 posts
Cannock, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 days ago
Contract Delivery Officer - Housing / Property
Dudley, England, United Kingdom 1 day ago
Swindon, England, United Kingdom 2 weeks ago
Wolverhampton, England, United Kingdom 11 hours ago
Birmingham, England, United Kingdom 1 week ago
Housing Management Paralegal – Housing Management – Birmingham or Manchester
Birmingham, England, United Kingdom 3 months ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 day ago
Atherstone, England, United Kingdom 6 days ago
Walsall, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Kidderminster, England, United Kingdom 2 days ago
Band 3 Immunisation team support officer
Birmingham, England, United Kingdom 2 days ago
Student Support Officer - TLG College (Birmingham)
Birmingham, England, United Kingdom 1 year ago
Governance Support OfficerEDV/2025/ATT/76167
Royal Sutton Coldfield, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 19 hours ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Performance & Complaints Support Officer
Solihull, England, United Kingdom 11 hours ago
Birmingham, England, United Kingdom 4 weeks ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Continuous Improvement Support Officer - Birmingham
Birmingham, England, United Kingdom 3 days ago
Birmingham, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr