As part of our work at Progress, we support children and young adults with a wide range of learning and physical disabilities in homely environments, unique to the needs of residents. Working alongside our Quality and Compliance Manager, you will be responsible for the coordination and delivery of all facilities and maintenance activities within our services and offices, contributing to young people having a safe, secure, and happy home life.
Key Responsibilities
* Maintenance Co-ordination
* Oversee and coordinate all day-to-day maintenance activities across multiple residential care homes.
* Coordinate the annual schedule of planned preventative maintenance (PPM).
* Ensure all responsive repairs are completed promptly, safely, and to a high standard.
* Maintain accurate records of all completed works, schedules, asset registers, and service logs.
* Source and instruct external contractors, ensuring best value, quality, and reliability.
* Monitor contractor performance, including adherence to SLAs, pricing agreements, and health & safety requirements.
* Conduct regular market comparisons to ensure competitive and cost effective procurement of services and materials.
* Quality Assurance
* Inspect completed works to ensure they meet required standards, specifications, and compliance regulations.
* Identify and address any defects, poor workmanship, or health and safety concerns.
* Regularly audit properties to identify maintenance needs and propose improvement plans.
* Compliance & Health and Safety
* Ensure all maintenance activities comply with relevant legislation, including Health and Safety, Fire Safety, Building Regulations, and safeguarding expectations within social care settings.
* Maintain compliance documentation such as gas certificates, electrical safety reports, fire equipment servicing, and water hygiene checks.
* Budget & Resource Management
* Manage the allocated budget for capex and planned works, delivering all works within agreed financial limits.
* Identify cost‑saving opportunities without compromising quality or safety.
* Work closely with home managers, staff teams, and senior leadership to prioritise and plan maintenance needs ensuring safe and compliant environments for vulnerable adults and children.
* Provide regular updates on works in progress, upcoming schedules, and any risks or issues.
* Support organisational growth by assessing new property acquisitions, refurbishments, or occupancy readiness.
* Facilities
* Ensure all sites have appropriate facilities and amenities including cleaner, utilities, equipment and furnishings
* Ensure services such as printing, internet and telephony function correctly and issues are rectified quickly with effective contingency measures in place
* Ensure that the procurement of supplies and services occurs within the approved contractor process and all due diligence documentation is in place.
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