Job Title: Support Worker
Hours: 36 hours week
Pay: £12.61 per hour
Service: 3L Chapel House / Crook (We Change Lives)
Make a Difference Every Day - We Change Lives is Growing - and You Could Grow With Us
We Change Lives is expanding our services, and we're looking for compassionate, motivated people to join us on this journey. Whether you're experienced in care or just starting out, this is your chance to build a meaningful career with a charity that truly invests in its people. If you're caring, committed, and passionate about helping others live fulfilling and purposeful lives, we'd love to welcome you to our growing team in Winsford.
About Chapel House
Chapel House is a bright, welcoming home full of character, converted from a former school on Chapel Road. Our residents enjoy a vibrant and supportive environment, featuring:
* Ten personalised bedrooms
* A spacious, lively lounge
* Five accessible bathrooms
* A private garden and sensory room
* Home-cooked meals from our fully equipped kitchen
* On-site laundry
* 24/7 nursing care for adults with acquired brain injuries
As part of our expanding 3L services, Chapel House delivers personalised, high-quality care that promotes independence, dignity, and meaningful outcomes.
About Crook
Once a community chapel, Crook has been thoughtfully transformed into a warm, six-bed home supporting people with complex health needs and acquired brain injuries. The service includes:
* A spacious lounge and dining area
* Fully wheelchair-accessible entrance
* Six bright, customisable bedrooms
* A private garden with summer house
* Nutritious home-cooked meals
* On-site laundry
Everything we do at Crook is shaped around the people who live there-their goals, routines, choices, and aspirations.
A Day in the Life of a Support Worker
No two days are the same-and that's what makes this role so rewarding.
You'll support adults with learning disabilities and complex health needs using a person-centred approach. This includes:
* Personal care and daily living support
* Encouraging independence and confidence
* Positive behavioural support
* Building strong, trusting relationships
* Celebrating progress-big or small
* Making each day meaningful and purposeful
With full training and ongoing guidance, you'll always feel confident and supported.
Why Join We Change Lives?
We Change Lives is proud to be a growing, values-led charity that puts people-both staff and residents-at the heart of everything we do.
We offer:
* £500 Welcome Bonus (T&Cs apply)
* Fully funded training & qualifications
* £150 bonus for completing Level 2+
* £50 bonus for passing the Care Certificate
* Free Blue Light Card + a range of staff discounts
* Free meals on all 12-hour shifts
* £200 Refer-a-Friend Bonus
* Christmas Double-Time Pay
* Investment in modern care technology, with full training
* Genuine career progression across our expanding services
When you join We Change Lives, you're joining a team that grows together, supports each other, and strives to change lives every single day.
Who We're Looking For
No experience? No problem. If you have the right values and a real passion for supporting others, we'll provide all the training you need.
You'll be a great fit if you are:
* Compassionate and patient
* Motivated to make a real difference
* A good communicator
* Reliable, positive, and proactive
* Passionate about empowering people to live the lives they choose
Job Description
Job Title: Support Worker
Responsible to: Service Manager
Responsible for: The People We Support
Our Values
Supporting rights, needs, choices and dreams
Seeing the possibility to make a difference in all that we do
Being financially responsible and economically sustainable
Embracing new technology and innovation
Appreciating every colleague's contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
Colleagues
Mentor new colleagues during induction to support high-quality care delivery
Participate in supervision, observation and appraisal processes
Provide effective communication including accurate written reports
Business
Follow WCL financial procedures
Act in line with the organisation's environmental and sustainability principles
The People We Support
Help maintain a caring environment aligned with best practice, guidance and legislative requirements
Contribute to clear and effective communication with all stakeholders
Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
Seek and share the views and preferences of the people we support
Promote high levels of satisfaction among people we support, families, colleagues and commissioners
Support the Service Manager with complaints and concerns following WCL policy
Maintain positive relationships with families, the community, and external partners
Understand and implement safeguarding procedures
Safeguarding
Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
Recognise and report safeguarding concerns appropriately
Health and Safety
As an employee, you must:
Take reasonable care of your own and others' health and safety
Cooperate with the employer to ensure compliance with legislation
Avoid misuse of equipment or systems provided for safety
Support the Service Manager in maintaining a safe environment
Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications
Desirable:
A recognised health or social care qualification
Additional relevant training or qualifications
Experience
Essential:
Evidence of wanting to professionally develop
Willingness and ability to learn
Desirable:
Experience supporting people with disabilities, older people, dementia or mental health needs
Experience working as part of a team
Technical Skills
Essential:
Ability to handle basic numerical data, including simple financial information
Ability to use Microsoft Office (Word and Outlook)
Desirable:
Ability to use WCL transport or own transport when required
Personal Qualities
Essential:
Understanding of fairness and valuing diversity
Understanding of safeguarding vulnerable adults and the ability to recognise concerns
Ability to work positively and flexibly as part of a team
Positive values relating to disability, older people, dementia and mental health
Understanding of WCL's key statements and how to demonstrate them
Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs
Good verbal and written communication skills
Ability to listen sensitively
Strong interpersonal skills
Ability to develop and maintain positive relationships with others
Desirable:
Ability to plan, organise and prioritise tasks
Understanding of positive, person-centred support planning
Ready to Change Lives? Apply Today
If you're looking for a role with purpose-and a chance to grow as part of our expanding organisation-we'd love to hear from you.
Apply today and our friendly recruitment team will be in touch to guide you through the next steps.
About We Change Lives & 3L Care
We Change Lives is a growing charity based in North West England. We support individuals with learning disabilities, physical disabilities, mental health needs, dementia, and older people, helping them live the lives they choose.
3L Care provides specialist nursing and social care for adults with acquired brain injuries and complex needs. Together, we are stronger-and together, we truly change lives.