Job overview
The Medical Specialties Division is looking to recruit a full time Administration Coordinator to work in the administration team supporting the Dermatology Team.
The postholder will have a degree of autonomy to ensure that deadlines are met and a proactive approach is taken to day-to-day management of organising patient pathways maximising Trust’s resources and to meet NHS waiting time standards.
The postholder will have key working relationships with all members of the administrative and clinical teams including medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and email) in communication with patients, relatives and GPs and other external hospital staff.
Main duties of the job
The postholder will be responsible for escalating and troubleshooting issues to the Dermatology Administration Team Leader and will contribute to finding proactive solutions to routine issues.
The post holder will need to have the ability to manage a busy and varied workload. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
· University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
· National Hospital for Neurology and Neurosurgery
· Royal National ENT and Eastman Dental Hospitals
· University College Hospital Grafton Way Building
· Royal London Hospital for Integrated Medicine
· University College Hospital Macmillan Cancer Centre
· The Hospital for Tropical Diseases
· University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.