Senior Insurance Technician
Department: Underwriting
Employment Type: Permanent
Location: Cheltenham
Compensation: £27,300 - £31,650 / year
Description
Are you ready to take your insurance career to the next level? PoloWorks is seeking a detail-oriented and motivated Senior Technician to join our Underwriting Services (UWS) team.
This is a fantastic opportunity to apply your insurance knowledge in a dynamic and collaborative environment where your contributions truly make a difference.
Key Responsibilities
Process London Market Insurance underwriting data following established procedural guides.
Analyse technical data and calculate transactions, including limits, premiums, and deductions.
Manage internal and external queries to ensure accuracy and efficiency in data processing.
Provide training, support, and guidance to team members.
Organize documentation to facilitate smooth data processing.
Contribute to internal and external (client) reporting.
Skills, Knowledge and Expertise
Relevant experience within the insurance sector
Strong attention to detail with a focus on service quality and client satisfaction.
Effective verbal and written communication skills.
Ability to work independently while also collaborating within a team.
Capability to provide training, support, and guidance to colleagues.
Strong planning and organizational skills.
Strong understanding of the insurance market, structure, practices, and regulations.
Familiarity with services provided by PCIS and specifically UWIS.
Experience with direct and reinsurance placements.
Ability to interpret insurance documentation and data accurately.
Knowledge of relevant classes of business and the ability to engage in meaningful discussions with client operations and underwriting teams.
Minimum of 5 GCSEs (or equivalent) at Grade 4 or above, including Mathematics and English.
Willingness to pursue relevant CII qualifications.
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
* Pioneering – we don’t stand still
* Responsible – We do the right thing
* Inclusive – we all play a role
* Delivery Focused- we provide services we are proud of
* Empowering – we equip people to be their best
Benefits
As well as a competitive salary, discretionary annual bonus, and up to 25 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, private medical insurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
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