We are looking for a friendly and organised HUB Administrative Assistant to support my clientsAdult Learning Service. Youll play a key role in making sure thecentres run smoothly, providing excellent customer service to learners and supporting teaching teams. The role is full time, Monday Friday 9am 5pm with the flexibility of evening cover until 7pm where required Monday Wednesday Based in Enderby, LE19 Key Responsibilities Customer Service & Reception Be the first point of contact for learners and visitors Answer enquiries in person and by phone Provide helpful information and resolve queries Learner Support & Enrolment Give Information, Advice and Guidance (IAG) to learners Enrol learners onto courses following funding guidelines Support enrolment events and classes across locations Administration Carry out general admin tasks (data entry, filing, records) Arrange meetings and take minutes Support day-to-day running of the HUB Data & Systems Accurately input and manage learner data (MIS systems) Use systems such as ProSolution and Oracle Fusion Produce and use data to support service delivery Exams & Accreditation Support exam delivery, including invigilation Register learners and process certificates Follow awarding body requirements Finance Process invoices, time-sheets and payments Handle basic financial transactions Order and manage centre supplies Team Support Work closely with curriculum teams Help ensure courses run effectively in each area What Were Looking For Essential Skills & Experience Strong customer service or reception experience Good admin skills (data entry, filing, record keeping) Confident using IT systems and software Good communication skills (written and verbal) Ability to work as part of a team Good organisation and attention to detail Knowledge Understanding of confidentiality and equality Awareness of good customer service Qualifications English and Maths at Level 2 (or equivalent) IT skills (Level 1 or equivalent experience) Desirable (but not essential) * Experience in adult learning or apprenticeships * Cash handling experience * Experience organising meetings and taking minutes Other Requirements * Able to travel between different locations if required * Flexible approach to work