Overview
Role: Gas Contract Administrator
Contract Type: Fixed Term Contract until 2/11/2026, Full time, 35 hours
Salary: London £32,881 per annum or Outside London £28,886 per annum
Reporting Office: West Ham Lane Stratford or Trafford, Greater Manchester
Persona: Agile, 20-40% office working
Closing Date: 15th September 2025 at 11pm
Interview Dates: Face to Face Interviews on 22nd/23rd September 2025
Benefits: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more
Note: Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Role Profile
Gas Contract Administrator reports to the Lead Gas Contract Administrator and has links to the Gas Operational Manager, Technical Advisors and support teams across Property Services and the wider Directorate. The role supports the Gas team with contract administration, monitoring, chasing and closing outstanding actions and engineer variations.
Responsibilities
* Raise works orders, close off outstanding actions, create Gas Certificates and process invoices.
* Monitor, forecast and report the department's budget and expenditure.
* Ensure targets and KPIs are met and that statutory compliance is achieved in domestic gas, commercial gas, ventilation and heating systems.
* Ensure gas contracts are well managed and service contract information is recorded and updated in in-house systems.
* Handle resident satisfaction and safety concerns, addressing complaints in a timely and complete manner to achieve a satisfactory outcome.
Requirements / Qualifications
* Proficient IT skills and experience with MS packages.
* Good organisational experience.
* Ability to work inline with targets and KPIs.
* Strong technical administration skills.
* Teamwork to achieve goals and positive outcomes.
* Understanding of processing invoices, raising orders and creating certificates.
* Ability to process detailed information.
About L&Q
We are one of the UK's leading housing associations and developers. We were founded on the belief that high quality housing is vital for people’s health, happiness and security. We serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business. We are committed to inclusion and diversity and are recognised externally for our commitment to inclusion as a Stonewall Diversity Champion and Disability Confident (Committed) employer. We strive to end mental health discrimination in the workplace.
If you require any reasonable adjustments at any stage during this process, including the application stage, please email lqcareers@lqgroup.org.uk.
Salary range
* £28,886 - £32,881 per year
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