Concept Care Solutions, a trusted and growing care provider, is looking for a detail-oriented and proactive Credit Controller to join our finance team. If you have experience managing accounts, chasing overdue payments, and using Sage accounting software, this is your chance to make a real impact! About the Role As a Credit Controller at Concept Care Solutions, you will: * Monitor and manage customer accounts to ensure timely payments * Issue invoices, reconcile accounts, and maintain accurate records * Chase overdue accounts professionally via phone and email * Liaise with clients and internal teams to resolve payment queries * Support month-end and year-end financial reporting * Identify and escalate potential credit risks Requirements * Proven experience as a Credit Controller or in a similar finance role * Experience with Sage accounting software * Strong numeracy, accuracy, and attention to detail * Excellent communication and negotiation skills * Ability to manage multiple accounts independently * Proactive, problem-solving approach * Proficient in MS Office, particularly Excel Benefits * Competitive salary * Pension scheme * Casual dress code * Career progression opportunities * Friendly, supportive work environment Schedule: Monday to Friday | 9:00 am – 5:00 pm (flexible hours negotiable) Work Location: Watford, Hertfordshire Join Concept Care Solutions and take control of credit while supporting our growing business – Apply Today