Inside Sales Executive
Location: Southampton
Employment Type: Full-Time
What's On Offer
* Competitive salary up to £35,000, depending on experience
* Standard Monday to Friday working hours
* Supportive, professional team environment
* Real opportunities for training and career development
* Company benefits package
Are you experienced in deep‑sea shipping and passionate about delivering excellent customer service? We're looking for a proactive Inside Sales Executive to join our growing team. Whether you come from a freight forwarding background or have worked with a shipping line, this is a fantastic opportunity to build your commercial experience in a supportive environment.
What You'll Do
* Handle incoming enquiries via phone and email from customers and overseas offices.
* Prepare accurate quotations using both contract rates and spot rate platforms, working to defined KPI standards.
* Present quotes through our internal operating system.
* Build and maintain strong relationships with clients and suppliers.
* Generate new leads and opportunities, working with the external sales team to expand our client base.
* Carry out targeted follow-ups to improve conversion rates and nurture customer loyalty.
* Collaborate closely with the operations team to ensure a smooth transition from quote to booking.
* Report directly to the FCL Sales Manager.
What We're Looking For
* Experience in deep‑sea / ocean freight shipping – ideally within FCL sales or operations.
* Background in freight forwarding or carrier‑side logistics preferred.
* Strong communication and relationship‑building skills.
* A commercially driven and proactive mindset.
* Confident using both phone and email to engage with clients and partners.
#J-18808-Ljbffr