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You'll work within a small product function reporting to the Co-Founder & CPO, and be superbly supported by a simply brilliant team of designers and developers. Day-to-day you'll be responsible for:
Leading Discovery & User Research
* Design and run structured customer research to ensure the right products are built in the right order.
* Synthesize insights from user interviews, usage metrics, and the commercial team to shape product direction and priorities.
Delivering Features
* Manage the build process from concept through post-release testing.
* Collaborate closely with developers and designers to bring features to life.
* Ensure rapid release cycles while maximising customer value and maintaining product quality.
Reducing Time-to-Value
* Help new users experience our value as quickly as possible with minimal training.
* Partner with Customer Success to drive full platform adoption.
Monitoring & Increasing Impact
* Measure the value generated across different customer types.
* Identify opportunities to increase customer impact and business value.
Shaping Company Strategy
* Contribute directly to company strategy as part of a deeply product-led business.
* Play a key role in shaping future product and business plans.
Requirements
Highly Structured & Outcome-Focused
* Bring clarity and structure to complex challenges.
* Synthesise information effectively and maintain well-documented processes.
* Prioritise measurable outcomes and results over process alone.
Intellectually Sharp & Low Ego
* Quickly understand new concepts and communicate complex ideas simply.
* Develop an understanding of topics such as building physics, fluid dynamics, and dynamic tariff modelling.
* Confidently challenge ideas when necessary while remaining open to feedback and learning.
Exceptional Communicator
* Adapt communication style to different audiences.
* Ask thoughtful questions, listen actively, and communicate clearly in writing and conversation.
* Elevate discussions and bring out the best in colleagues and stakeholders.
Customer-Obsessed
* Care deeply about solving customer problems.
* Create simple and intuitive solutions, even for less tech-savvy users.
* Focus on making technical tasks feel seamless and accessible.
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Disclaimer: Calyptus uses an automated assessment tool that scores applicants.
Want to put your job search on autopilot? Join our platform, complete a 6-minute AI screening interview, and get auto-applied to 100s of high-paying roles.
Sign up now at https://app.calyptus.co/auth/candidate/sign-up and let the opportunities come to you.