Overview
Learning and Development Manager, Surrey County Council. Hybrid working with a typical pattern of 2 days per week in the office for team collaboration, stakeholder meetings or events/workshops. The role leads the L&D function, delivering leadership, early careers, learning technologies, and performance systems, and shapes the Council's People Strategy with senior stakeholders.
Key Responsibilities
* Lead the strategic and day-to-day delivery of learning and development
* Coach and develop a small, expert L&D team
* Design and oversee leadership and early careers programmes
* Build strong partnerships to identify needs and tailor learning solutions
* Use data and analytics to evaluate impact and drive improvement
* Manage external providers, digital platforms, and the L&D budget
* Stay ahead of learning and technology trends, bringing innovation to the work
* Collaborate across the organisation to ensure learning is timely, inclusive, engaging, and aligned with the People Strategy
What We’re Looking For
* Demonstrable experience leading and managing a Learning & Development function, including managing L&D budgets and external suppliers/partners
* Proven track record in designing and delivering strategic L&D programmes (e.g. leadership development, early careers, digital learning) with applied knowledge of L&D methodologies and frameworks (e.g. ADDIE, blended learning, digital platforms)
* Experience using data, insights, and analytics to evaluate learning impact and drive continuous improvement
* Strong stakeholder engagement and influencing skills, particularly with senior leaders
* Experience managing, coaching, and developing a team to high performance
* Experience in managing Learning Management Systems (LMS) and leading large-scale, mandatory training rollouts, including compliance with statutory requirements and high engagement across a diverse workforce
Application Process
To apply, submit a CV and respond to application questions (maximum 400 words per answer). Before submitting, read the job description and our Life at Surrey handbook.
Benefits
* 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service
* Option to buy up to 10 days of additional annual leave
* A generous local government salary related pension
* Up to 5 days of carer’s leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* Employee Assistance Programme (EAP) for health and wellbeing
* Learning and development hub with resources
* Wellbeing and lifestyle discounts
About the Team
We support colleagues across the Council to develop skills, confidence and leadership to deliver excellent services. We collaborate, champion innovation, and drive real impact across the Council.
Other Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Human Resources
* Industries: Advertising Services
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