A leading financial institution in Liverpool is seeking a Specialist Customer Care Advisor to provide exceptional service primarily through inbound telephony. This role requires strong customer service skills, experience in a fast-paced environment, and the ability to solve complex inquiries efficiently. You will collaborate with teams to ensure customer needs are met and contribute to improving service processes. The starting salary for this position is £27,500 per annum and involves working shifts between 8am and 8pm from Monday to Saturday. #J-18808-Ljbffr