We are recruiting for an Area Manager for the East and South East London areas.
Salary:
£32,000 - £34,000
Responsibilities:
1. Meet and, where possible, exceed client expectations within agreed budgets.
2. Recruit, induct, and train staff, ensuring compliance with vetting procedures.
3. Maintain staffing levels to meet contract standards.
4. Control wage expenditure according to budgets set by the Regional Manager and Account Director.
5. Monitor client satisfaction and service delivery through meetings and reports.
6. Conduct site visits to ensure service standards, escalating issues as needed.
7. Perform regular audits on compliance and quality.
8. Implement strategies to reduce staff turnover, including induction, training, and performance management.
9. Oversee site-based training matrices to ensure proper training delivery.
10. Maintain accurate site documentation.
11. Manage storage, use, maintenance, and procurement of products, equipment, and materials within budgets.
12. Ensure personnel follow site rules and maintain a professional appearance.
13. Follow grievance and disciplinary procedures.
14. Ensure activities comply with quality, health & safety, legal, environmental policies, and duty of care.
15. Promote the company's values related to ethics, integrity, and social responsibility.
16. Complete electronic time and attendance records.
About You:
We seek a compassionate individual experienced in people management, hygienic safety, and with a proactive approach to maintaining strong relationships with clients and staff. Ideally, you are based in the area.
Skills and Attributes:
* Experience in cleaning facility management within a school setting.
* Effective communication skills at all levels.
* Accurate data recording abilities.
* Ability to work independently with minimal supervision.
* Strong teamwork and flexibility.
* Analytical skills.
* Health & safety awareness and training.
* IT literacy.
If you are enthusiastic, detail-oriented, and pride yourself on your work, you'll be a great fit for our award-winning team.
Before You Apply:
Please demonstrate your ability to fulfill these responsibilities, as the interview will be competency-based with specific examples required. Excellent people management and client relationship skills are essential.
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