Releaf is a UK-based private medical cannabis clinic committed to delivering safe, effective, and accessible care. We are focused on raising standards in patient safety, clinical governance, and operational excellence. Our triage function plays a critical role in ensuring every patient journey begins with structured, compliant, and clinically sound assessment. Role Overview We are seeking a detail-oriented and disciplined Triage Coordinator to join our Patient Triage Team. This role is pivotal in safeguarding patient outcomes by conducting structured reviews of medical records, determining eligibility under strict regulatory guidance, and preparing clear, defensible triage summaries for clinicians. You will work within defined SOPs and governance standards, balancing pace with precision. Comprehensive training will be provided, making this an excellent opportunity to develop expertise in structured clinical triage within private healthcare. The role is admin based and will suit someone with a medical admin background who is able to read and understand medical records whilst maintaining the highest standards of confidentiality, attention to detail and care. Essential Skills & Attributes Strong work ethic and commitment to accuracy. Exceptional attention to detail, particularly when reviewing long or complex documents. Ability to interpret structured guidelines and apply them consistently. Analytical and methodical thinking. Clear written communication suitable for clinical documentation. Confidence to escalate appropriately and proportionately. Ability to work independently in a remote setting while maintaining accountability. Desirable Experience Experience in private healthcare, digital health, or regulated environments. Familiarity with compliance-driven or KPI-monitored roles. Experience reviewing medical records or clinical documentation. Understanding of safeguarding principles and mental health risk awareness. We’re looking for someone who is excited to join a busy growing organisation - our team culture is based on support and respect and we take a proactive approach to employee progression and development. The ideal candidate for this role will be happy to roll their sleeves up and can take ownership of this role. In return, we offer flexible working; personalised training and development; private health insurance, Employee Assistance Programmes; access to employee perks and Releaf staff patient benefits. Our application process starts off with an informal remote meeting followed by a written test. We are an inclusive employer and would welcome applications from a diverse range of applicants; if there is anything we can do to help support you during the interview process, please let us know.