A growing client in the financial sector based in Manchester is seeking a talented Service Designer to enhance end-to-end customer experiences and embed strong financial-crime controls. The role involves mapping current-state journeys, designing future-state models, and collaborating with cross-functional teams. Ideal candidates will have proven service design experience and knowledge of financial crime in B2C banking. The position offers a hybrid working arrangement, 25 days holiday plus wellness days, and excellent career progression opportunities.
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