Job Description Service Advisor – Premium Automotive Brand (Brighton) £29,500 Basic | OTE £40,000 | Full-Time An exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton. This role is ideally suited to someone who is highly organised, customer-focused, and confident in delivering a first-class service experience. You’ll also benefit from a structured, manufacturer-led training programme, offering ongoing development and accredited status. The Package: £29,500 basic salary On-target earnings of £40,000 Monday to Friday: 8:00am – 6:00pm 1 in 4 Saturdays: 8:00am – 1:00pm Key Responsibilities: Liaising with customers regarding outstanding work and service updates Managing bookings including appointments, reservations, and MOTs Maintaining accurate customer records and supporting database growth Delivering excellent customer service and processing payments Keeping customers informed throughout their vehicle’s time in the workshop Accurately completing job cards and documentation Working closely with internal departments to maximise opportunities Managing courtesy cars effectively Handling customer queries and complaints in a professional manner About You: Minimum 2 years’ experience as a Service Advisor (essential) A confident, customer-focused individual who thrives in a fast-paced environment Strong communication skills with the ability to build rapport and clearly explain information Well organised with the ability to prioritise workload effectively A team player with a proactive and professional approach Desirable: Experience within a franchised dealership or premium brand environment Knowledge of service department systems and processes This is a fantastic opportunity to join a successful team within a premium automotive environment, offering strong earning potential and career progression.